- About Us
- Help & Advice
This is the key online self-service area for all Crystal Umbrella contractors. It is open 24/7, 365 days a year and brings a whole host of benefits directly to your fingertips whenever you need them.
This simple, timesaving and secure online portal enables you to carry out the very minimal number of administrative tasks we require of you and can be accessed at any time of the day or night, to suit your own lifestyle. While it may often feel as though you need a degree in quantum mechanics to understand and operate many of our competitor’s portals ours, we are sure you will be pleased to learn, is not like that, instead it is “crystal clear”.
In parallel with its simplicity of use, our portal is linked directly to our internal customer management systems, which enables us to provide real time support and communication. These features give us the confidence to say that we consider ours to be one of the best portals around.
What can you do online? Perhaps it would be easier to say what you can’t do, but here’s the list.
Although online submission is the fastest and most efficient method of operating, we are not in the business of trying to squeeze a round peg into a square hole, so if you’re a complete technophobe or don’t have access to the Internet, we won’t force you to use the portal, honest. We have a range of other options available, from fax and email to good old-fashioned snail mail.